- #Finacle 11 upgrade
- #Finacle 11 iso
Develop controls to mitigate the risks when delivery of fix is not visible. Issues with existing functionality analysed, reported to support and development team and managed to resolution through laid down processes and procedures. Effiviently and effectively work with the external and internal technical teams to ensure efficient resolution of all system issues and incidents. Ensure SLA of 100% on all Service Requests. Work with Incident Management teams and Proactive communication to Management Team on Finacle issue progres and ressolution. Impact assessment of process gaps and identify improvement measure. Deployment and management of Finacle patches. Identify & implement local changes for process improvement, in liaison with internal stakeholders from technical and other departments. Identify new opportunities for system improvements, documentation of the same and final delivery. #Finacle 11 iso
Continuous review of Processes and procedures to ensure they are adequate, functional and conform to ISO Standards and to current and new business rules.Analyze all continuous up gradation process through various proactive self- initiated projects and ensure efficiency of Finacle.Prepare and review all Service Level and Operation Metrics and KPI scorecards for Finacel services.Participate in designs and evaluation of all balancing functions as required by IT departments and other functional areas.
#Finacle 11 upgrade
Administer, provide and manage upgrade to systems and escalate issues.Maintain and prepare all paperwork for various activities and provide performance backup to retrieve and retain data in case of emergency.Design and maintain all IT processes according to operation policies through standardization of methods.Administer all spheres of OC physical planning, provide security and backup for recovering Finacle systems.Assist technical staff to check and ensure resolution of all Finacle issues to achieve all objectives.Perform appropriate tests and provide training to upgrade product quality and standardize all artifacts.Design, implement and ensure efficient maintenance and compliance to all disaster recovery plans.Prepare reports and ensure optimal performance and maintain Finacle records of service level agreements for customers.
Administer and monitor daily and monthly Finacle supporting operating systems. Finacle Operations maintenance and Improvements :. In charge of monitoring, control and support service deliver ensuring strict adheance to established procedure for Finacle services. Ensure Business continuity planning and management for Finacle. Ensure Finacle service availability of 99.99%. Job/Role Responsibilities/ Accountabilities: The role also ensure and guarantees service availability of 99.99%. Accountable for the delivery of optimal Service and performance of core banking application. Constantly ensure continuous improvement of core banking services in line with changing business environment, risks identified, analysed and eliminated or mitigated. The position ensures the core banking system’s are processes are developed, deployed and managed according to highest standard, establishment and management of business expectations and ensures contribution is driven to deliver high standard quality service that meets these business requirements. The Core bank manager will work with Core banking technical lead to oversee the critical functionalities of Core banking operation of Finacle Infrastructure, Application and Testing support, Planning, implementing equipment and services and ensure delivery of high quality and effective service that ensure effective Core banking system and service delivery proceses are in place to support and meet the business needs.
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